Privacy, advertising, and data choices
Your information, explained plainly.
This policy describes how Guangzhou Hexi Trading Co., Ltd., operating Webnorello™, collects, uses, discloses, and protects information when you visit, shop, or contact us.
Effective / Last updated: October 20, 2026Who this policy covers
This Privacy Policy applies to webnorello.com, our Shopify storefront, related customer-support interactions, and our marketing and advertising activities. By using the store, you acknowledge the practices described here. Where consent is required, we will request it separately.
We are the business responsible for the store. Shopify and other providers may process information under their own terms and privacy notices.
Order & account information
Name, email, phone number, billing and shipping addresses, account details, order selections, messages, reviews, and support attachments.
Device & activity information
IP address, browser and device information, pages and products viewed, referring URLs, interactions, approximate location, cookie identifiers, and timestamps.
Transaction & service information
Payment status, fraud signals, delivery updates, analytics, attribution, advertising interactions, and information supplied by Shopify, carriers, payment providers, or advertising partners.
Purpose-led processing
- Operate the storefront, process purchases, provide order confirmations, fulfillment, shipping, returns, and refunds.
- Provide customer support and communicate about products, orders, policy changes, or requests.
- Prevent fraud, protect the store and users, troubleshoot, enforce terms, and comply with legal obligations.
- Measure site performance, understand usage, improve products and experiences, and maintain records.
- Send marketing where permitted and honor opt-out choices.
- Deliver, measure, attribute, and improve advertising where permitted by law and your consent choices.
| Recipient category | Why information may be disclosed | Examples of information |
|---|---|---|
| Shopify and commerce providers | Hosting, storefront, checkout, fraud prevention, analytics, and store operations. | Account, order, device, and activity information. |
| Payment providers | Authorization, settlement, fraud checks, disputes, and refunds. | Billing details, transaction information, and risk signals. |
| Fulfillment, logistics, and carriers | Pick, pack, ship, track, and deliver orders. | Name, contact details, shipping address, and order details. |
| Support, IT, analytics, and security providers | Customer care, troubleshooting, performance, records, and protection. | Messages, device/activity data, and relevant order information. |
| Advertising and marketing partners, including AppLovin | Ad delivery, measurement, attribution, audience services, and campaign improvement, subject to law and consent choices. | Device and browser data, identifiers, activity, events, and permitted contact or transaction signals. |
| Authorities or transaction parties | Legal compliance, protection of rights, or a merger, financing, reorganization, or sale. | Information reasonably necessary for the applicable purpose. |
Advertising data sharing
We may use AppLovin as a third-party advertising, measurement, and attribution provider. Depending on the technologies enabled and your choices, AppLovin may receive information such as device and browser information, IP address, cookie or advertising identifiers, website interactions, events, and permitted transaction or contact signals to provide, measure, attribute, and improve advertising, including interest-based advertising where allowed.
For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.
We do not intend to provide AppLovin with sensitive personal data, protected health information, or children’s data.
Choices before advertising technology runs
We and our providers may use cookies, pixels, APIs, scripts, local storage, and similar technologies for essential operation, preferences, analytics, security, and advertising.
If AppLovin advertising technology is enabled on this website, our cookie banner or comparable consent mechanism will identify AppLovin and the relevant technologies, request valid consent where required before non-essential advertising processing begins, record and respect choices, and transmit required consent signals. You can use the store’s Cookie Settings or comparable privacy-choice control, when displayed, to change applicable choices. Browser settings may also limit cookies, but some features may not work correctly.
Operational note: Policy text alone is not a consent mechanism. AppLovin pixel, cookie, API, script, or similar web integrations should not be activated unless the required consent controls are operational.
Control communications and targeting
Unsubscribe from marketing email using the message link. Where available, use Cookie Settings or a privacy-choice control to reject or adjust non-essential technologies and opt out of sale, sharing, or targeted advertising.
Access, correct, delete, or appeal
Depending on your location, you may request access, correction, deletion, portability, restriction, withdrawal of consent, objection, or an appeal. Email service@webnorello.com. We may verify identity and authorized-agent authority.
We do not discriminate against you for exercising applicable privacy rights. Some requests are subject to legal exceptions, and we may retain information required for transactions, security, disputes, or law.
Retention
We retain information for as long as reasonably necessary for the purposes described, including order fulfillment, support, accounting, fraud prevention, dispute resolution, enforcement, and legal obligations. Retention periods vary by data type and context.
Security
We use reasonable administrative, technical, and organizational safeguards. No transmission or storage method is completely secure, so absolute security cannot be guaranteed.
International processing
We and our providers may process information in countries other than where you live. Where required, appropriate transfer mechanisms and protections are used.
Children
The store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children as defined by applicable law, and we do not intend to initialize AppLovin services in connection with children.
Changes
We may update this policy to reflect operational, legal, or technology changes. The effective date above will be revised when a new version is posted.
Contact
For privacy questions or rights requests, email service@webnorello.com or use the company contact details below.
Official operator information
Company Details
These details identify the business that owns and operates Webnorello™ and the channels customers can use for support.
- Brand Name
- Webnorello™
- Legal Company Name
- Guangzhou Hexi Trading Co., Ltd.
- Owner
- Fan Weixiong
- Business Address
- Room 401, No. 3 Shadong 7th Lane, Tianhe District, Guangzhou
- Customer Support Email
- service@webnorello.com
- Customer Support Phone
- +86 185 0705 1724
- Customer Service Hours
- 8:00 AM – 10:00 PM Daily
Return address notice: This business address is not automatically an authorized return destination. Contact customer support and wait for return instructions before sending merchandise.